Accessibilty

Brooklyn Paramount strives to make our venues and live experiences inclusive and accessible to everyone. For additional questions, more information, or information not mentioned below, please contact us in advance of your visit.  Info@BrooklynParamount.com (718) 281-5850

The hours of operation are: 
Monday & Friday 11AM - 6PM 
Map & Location of Brooklyn Paramount
Venue Address: 385 Flatbush Avenue Extension, Brooklyn, NY 11201
Link to virtual tour: https://specialevents.livenation.com/venues/brooklyn-paramount/virtual-tour

Arrival & Accessible Entrances:
The Main Entrance to Brooklyn Paramount is accessible. Brooklyn Paramount has elevators located in the back right of the lobby and go to all seating areas.

Restrooms:
All restrooms at Brooklyn Paramount are accessible.

Ticketing:
Tickets located in our accessible section can be purchased online at livenation.com. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets.

For Accessible seating at Brooklyn Paramount please purchase a General Admission ticket. We will seat those needing accessible seating once the box office opens on the day of the event.  Please be advised that this is done on a first come, first served basis and our accessible seating area can reach capacity early.

To find tickets in the Accessible Seating Area of Brooklyn Paramount  select the Filters icon on the upper right of the page where you see available tickets.  You will be shown your seat location once the ticket is selected. 

Accessible Parking:
Brooklyn Paramount does not own or operate any parking in the area.  Some of the local parking lots in the area include, MPG Parking 470 Hudson Avenue, Public Parking 97 Dekalb Avenue The terrain between these lots and Brooklyn Paramount is paved and includes street crossings.  Please follow signs to the Accessible parking spots.  Consult signage in the lot for payment if required.

Public Transit Stops: 
Easy access to Manhattan the B/Q/R trains from Dekalb Station stop across street and .2 miles from 2/3/4/5 at Nevins Station.

Medication Needs:
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue.  Please only bring what is required for the duration of the event.  We do not have the ability to store any type of medication.  Over the counter medication must be in its original packaging. 

Dietary Needs:
We allow a small commercially sealed package of unopened snacks such as small packs of cookies, etc. If you use insulin, please see the medication needs on this page for more information.

Brooklyn Paramount takes pride in offering a variety of choices for guests with special dietary needs.  You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests. 

Service Animals:
Service Animals are welcome at Brooklyn Paramount.

If you will accompanied by a service animal while attending a performance, please contact the Box Office at (718) 281-5850 or Info@BrooklynParamount.com after you have purchased your tickets so we can accommodate you and others in the appropriate location.

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs that are trained to do work to perform tasks related to people with disabilities. The work or task the dog is trained to do must directly relate to the handler’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained.

Any other item presented as a service or comfort item will be not allowed into the venue. The ADA requires the service animal to be under the control of the handler. This can be using a harness, leash, or other tether. The animal must be housebroken. Live Nation and its operating partners are not required to provide for, the care, or supervision of a service animal, including cleaning up after it.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. We will exclude a service animal when its behavior poses a direct threat to the health or safety of others.

Sign Language Interpretation:
Brooklyn Paramount offers sign language integration upon request only. Requests for interpreters must be received at least two weeks before the event date.  Please make your request by email Info@BrooklynParamount.com. These requests are subject to the availability of an interpreter.

Assistive Listening Devices:
Assistive Listening Devices (ALDs) technology in BrooklynParamount is powered by Listen Everywhere Technology™.  This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please see a Guest Services member to get a receiver.  A photo ID is required. 

Mobility Device Storage:
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team.  There is limited electrical connectivity in the venue, please contact the Box Office for more information.